Terms and Conditions
Nothing herein contained is intended to affect, nor will it affect a customer’s statutory rights under the SUPPLY OF GOODS AND SERVICES ACT 1977 or any amendment thereof.

1. In these terms and conditions, ‘We’ are the Company referred to as the service provider in your Service Agreements (estimates, jobsheet or invoices). ‘You’ are either the company or person referred to as the customer in such agreements. Such Service Agreements are those signed by you, which incorporate these Terms and Conditions.

2. You and Collison Motoring Services Ltd shall be bound by the following Terms and Conditions which shall incorporate any additional details found in your Service Agreement Contracts.

3. Any person signing such a Service Agreement on behalf of a company must be authorised to do so.

4. A written estimate will be supplied when requested at the time of estimate or booking, and, so far as is in our power, the original value not exceeded, except with your express agreement. We will explain such variation as soon as we are aware of the need, and only proceed with your authorisation.

5. All work carried out as part of your Service Agreement (whether free of charge or chargeable) will be itemised on the final invoice and at each relevant stage prior to this. You must notify us of any amendment to the work you have requested as soon as possible, although we cannot undertake to accept amendments to the original booking if insufficient notice is given. For example it would not be possible to incorporate significant additional work into a fully booked day, or to replace a part that is not available at the notice you have given us.

6. You must undertake to be contactable (as far as is reasonable) for the duration of the booking, and provide all relevant contact details at the point of delivery or before. We cannot take responsibility for delay to the completion of work on your vehicle when we have been unable to contact you, or you have not returned messages we have left.

7. We will invoice you or your company based on the information given at the time of estimate or booking, and it is your responsibility to check that such details are correct. Likewise, in so far as is possible, we will require vehicle details from you at the point of estimation. Although we will do our best to facilitate any customer and booking, we are not responsible for incorrect parts being ordered or incorrect prices being given if the original information is faulty.

8. Any delay to the original completion arrangement will be communicated to you with as much notice as possible and documented on the current part of the Service Agreement. We will minimise all delay by every means available, but cannot be held responsible for delays beyond our control.
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